Delete client documents

You can permanently delete any client documents no longer required.

  1. From the Clients menu, select Clients list.
  2. Change the client list view to either Active clients or a custom view that includes all relevant clients.
  3. If any of the entries are greyed out and you cannot select them, this is a restricted item — the parent client record has been set to Private and you do not have access. If you believe this is a mistake, contact your IRIS Elements administrator. Users who have Administrator level permissions are able to view all public and private client records, even those where they are not named as assigned users.

  4. Select the Documents tab.
  5. Select the document you want to delete.
  6. Select More actions, then Delete.
  7. Confirm the deletion.