Change client document visibility

To make sure that only the intended recipients are able to view uploaded documents, change the document visibility:

  • All contacts for this client
  • A nominated contact only
  • Practice only

Do the following:

  1. From the Clients menu, select Clients list then find and open the required client.

    If any of the entries are greyed out and you cannot select them, this is a restricted client — the client record has been set to Private and you do not have access. Contact your IRIS Elements administrator if you believe this is a mistake.

  2. Select the Documents tab.
  3. Select the required documents.
  4. Select More actions, then Change visibility.
  5. Select the relevant visibility option.