Change client document visibility
To make sure that only the intended recipients are able to view uploaded documents, change the document visibility:
- All contacts for this client
- A nominated contact only
- Practice only
Do the following:
-
From the Clients menu, select Clients list then find and open the required client.
If any of the entries are greyed out and you cannot select them, this is a restricted client — the client record has been set to Private and you do not have access. Contact your IRIS Elements administrator if you believe this is a mistake.
- Select the Documents tab.
- Select the required documents.
- Select More actions, then Change visibility.
- Select the relevant visibility option.