Migration from IRIS OpenPayslips to My ePay Window

The migration from IRIS OpenPayslips to My ePay Window should happen automatically. Please be aware, it can take some time for the data to be migrated. Migrated documents can only be downloaded.

Employees will continue to have access to the documents within IRIS OpenPayslips and IRIS OpenEnrol.

A document must be published to My ePay Window before migration can start.

Migration will depend on:

The place in the migration queue.
There may be other users being migrated or waiting to be migrated who will be processed before you.

How busy the server is with other tasks.
During busy periods (for example month end) the portal will be extreamly busy, migration will be paused until this has eased.

If the data can be matched exactly.
When migrating the data, the system will try and match specific data between the two accounts. In some instances where the data has changed it may not match, therefore this will not be migrated.

The system compares the registered My ePay Window payroll department email address(es) for matches with a valid IRIS OpenPayslips admin email address.

If a match is found, the system checks the employee(s) My ePay Window email address for matches with a valid IRIS OpenPayslips employee account.

If: The IRIS OpenPayslips admin email address matches the My ePay Window payroll department email address.
And: The Employee IRIS OpenPayslips email address matches the employee My ePay Window email address.
And: The IRIS OpenPayslips employee account is owned by the same IRIS OpenPayslips admin account.

Changing employee email address

As the email address needs to match on both My ePay Window (in the payroll) and IRIS OpenPayslips.

Check and update the email address in IRIS OpenPayslips to match that in payroll before publishing to My ePay Window.

Please allow 14 days for the migration to complete before contacting your employer, payroll administrator or support.

Employees with multiple My ePay Window accounts