What's new for March 2025

We are excited to announce changes to My ePay Window (MEPW) that focuses on enhancing the communication experience through email templates. Your feedback is invaluable to us, in response to concerns regarding the legitimacy of emails, we have made significant improvements.

Following feedback from users who found our email communications resembling scam or illegitimate emails, we have taken steps to address these concerns.

Key Enhancements:

To ensure clarity, credibility, and a professional look for all our email communications, the following changes will be implemented:

• Placement of the IRIS logo at the top of all emails.

• Updates to email footer design and content to reflect our commitment to security and transparency.

Email Template Updates:

We have updated the following email templates: (Select an image to enlarge)

1. Payroll Department User Invitation

   

2. Employer Invitation

   

3. User Invitation

   

4. User Account Activation

   

5. Account Security Reset

   

6. Document

   

7. Document Notification

   

8. Notifications

   

9. Consent Withdrawal

   

We believe that these enhancements will not only address the concerns raised but also improve your overall experience with MEPW.

Thank you for your continued support and feedback, which drive our commitment to providing you with the best possible service. If you have any further questions or feedback, please do not hesitate to reach out to our support team.

Visit the IRIS Help Hub - See previous What's new entries