Communication Emails

You can create, edit, or delete templates for candidate emails, internal emails, and candidate account emails.

To manage your email templates, go to Settings > Communications > Emails.

Candidate emails

You can send ad-hoc communications, declines, interviews, offers and interviews to candidates. These categories ensure that only relevant templates are available during the various stages of the recruitment process.

Internal emails

Internal emails are those sent to other Networx users or to external recipients that are working on a vacancy. The templates can be used to:

  • Forward a candidate’s details

  • Send a notification that a candidate has been shortlisted and an interview needs booking

  • Send confirmation that an interview has been booked

Candidate account emails

A candidate will receive an email when they register or request a password reminder.