Remove Members
If a student or staff member leaves or no longer needs to confirm attendance for a register, they must be removed from the register and price band. Payment information for removed members is kept for 7 years to meet compliance requirements.
If the member has an account balance or outstanding bookings and orders against the register that are no longer needed, before deleting them, you must remove the bookings or orders.
- Edit the required register.
- Select Add Members, then Selected.
- Clear the members who need to be removed.
- To save, select Confirm.
- Save the register.
If members have been added to the incorrect price band, moving them to the correct one automatically removes them.
Did you know?
If you do not remove outstanding bookings and orders the charge is still deducted from the balance after the member has been deleted. If the bookings and orders were not used or collected, to issue a refund, you must adjust the account balance.