Remove a contact (users)

There may be occasions when you want to remove a user from the portal, e.g. if they have left your organisation. This process removes them from the contact list and archives all historical data.

You can also disable contacts (users) when they leave your organisation. This process revokes access to the portal, but retains any historical data. The contact is then marked with a status of Not a Community User.

1. Select the contacts (users) page and select the contact name.

2. Select Edit.

3. From Edit Contact select Remove this community contact.

• Click Save. The contact is removed from the community view.
  

If you later add a contact that was previously removed, the system will identify the duplicate and allow you restore the contact. You must then Enable user access.