Administer contacts (users)

You can use the Contacts page in the IRIS Community to add new contacts, and view and manage existing contacts.

To make sure that we can support you and your colleagues as quickly as possible, it's important that you keep your contact list up to date.

The Community User? column shows the current status of each contact.

Contact Status'

• Community User: this contact has access to the portal

• Not a Community User: this contact doesn't have access to the portal

• Community Administrator: this contact has access to the portal and is a Community Administrator

Status	Description
	This contact has access to the portal, including Self Help. They must have an active Support Entitlement to create a case.
	This contact has no access to the portal.
	The contact is assigned as a IRIS Community Administrator.