Notifications

Good to know
If an employer visits the My ePay Window portal within 24 hours of a document being sent, you won't receive an email notification but will still have the notification showing in My ePay Window.

As a Payroll department user you receive individual Notifications after the following events:

  • An Employer user has uploaded a document.

  • An Employer user has declined consent to use the Portal either during or after Portal registration.

  • A Payroll department user has declined consent to use the Portal either during or after Portal registration

  • Portal terms and conditions have been updated – My ePay Window usage terms have changed and you will need to confirm your agreement.

As a Payroll department you can optionally choose to receive an email notification to a central Payroll department mail account e.g. Payroll@mybureau.com when any Employer uploads a document to the Portal. This can provide central oversight on all inbound client communication and cater for Staff member absences.

Notifications Sent:

As a Payroll department you send the following notifications to your employers and employees:

Publishing with a future date:

  • Payslips: When Payslips are sent with a future publish date. Employees cannot access them. They are available to be reviewed by the employer.

  • CIS Statements: When CIS Statements are sent with a future publish date. Employees cannot access them. They are available to be reviewed by the employer. (IRIS Payroll Professional only)

On publish date: 

  • Payslips: On the day when employees are able to access their documents.

  • CIS Statements: On the day when CIS sub-contractors are able to access their statements. (IRIS Payroll Professional only)

  • P60s: When published for Employees.

  • P45s: When published for Employees.

  • Pension Letters: When AE letters have been uploaded from payroll.

  • You have downloaded a document sent to you by an Employer user.

  • When a new Payroll report / document /Macro or group report is sent to an Employer user from Payroll

  • When you delete a document from the Employer’s documents area on the portal.

The employer and employee will also receive notifications.