Fix Payment Import Errors
The information relates to the Import Overview that shows error reporting for payment imports feature. This is in Beta testing as of August 2026. If you would like to join the Beta group, contact your account manager.
If rows in a payment file that cannot be imported due to errors are rejected. Before trying to import the details, the error must be fixed. Some errors need the file to be updated and others require changes to be made in Every Payroll.
When the file was imported, if the button label was Import Payments Async Beta, the list of errors for the import can be accessed again in System Tasks. Find the relevant import, then select View errors.
To fix errors with payments that were rejected from the import:
- Use the error information on this screen or select Export errors to download them to a CSV file.
- Correct the information in the file you uploaded at the start of the import process.
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Then to import the corrected payments, select Upload file.
If you have the successfully imported rows in the file, you must select one of the replace options for the Import method or the payments will be duplicated.