Forgotten your password

If you have forgotten your password for the main payroll software.

User name and password: Please contact the payroll software administrator. Forgotten the administrator password?

Password only: For security and record keeping, some information is required.

You will need to provide the following on a signed letter, on letter headed paper from a senior member of the business.

• Name of the senior member of the business.

• The name of the person making the request,

• Position

• It should be signed (not a typed signature)

• It should contain "I am requesting a break in password"

• Contact details.

This should be scanned or a clear photo should be taken and sent to the support team.

If the letter is not legible or does not contain the required information it will be rejected.