Forgot admin password
For security and record keeping, some information is required before we will complete this request.
You will need to provide the following on a signed letter, on letter headed paper from a senior member of the business.
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Name of the senior member of the business.
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The name of the person making the request,
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Position
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It should be signed (not a typed signature)
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It should contain "I am requesting a break in password"
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Contact details.
This should be scanned or a clear photo should be taken and sent to the support team.
If the letter is not legible or does not contain the required information it will be rejected.