Customer Notice: Enhancing the security of your IRIS Cascade HR

At IRIS, we are committed to ensuring the highest level of security for your data. In our continued efforts to strengthen, modernise and enhance our security measures, we are removing our multi-step authentication feature that relies on a memorable word.

In October 2023, we introduced multi-factor authentication (MFA), a robust security protocol that requires two levels of authentication for each user login. This advanced security measure provides an additional layer of protection for the security of your data. More information can be found here.

In our September 2025 release, you will no longer be able to use a memorable word for multi-step authentication and all users will be automatically transitioned to the standard username/password authentication process. Please review your account settings as soon as possible and switch to multi-factor authentication to help safeguard the security of your data.

If you are using an external authentication provider such as Azure or OKTA, there will be no changes to your current setup.

If you have any questions, please contact our customer support team.