Dealing with duplicate bank statements

If a bank statement has accidentally been added or imported more than once, a duplicate bank statement is created in the system and the balance of the bank account is then incorrect. The duplicated statement must be removed to correct the bank account balance.

This topic describes how to remove a duplicated bank statement. If you have accidentally duplicated an individual transaction on a bank statement, you need to remove the duplicated transaction line. For more information, please see Removing entries from a bank statement.

We have also produced a video to guide you through this process — go to Video — Dealing with Duplicate Bank Statements.

1. Select Banks, then select Bank Statements from the menu.
   

2. Double-select to select the required bank account from the Select a bank account dialog.
   

3. The Bank Statement Maintenance window is displayed. Select the duplicated bank statement from the left-hand panel, then select DELETE.
   

4. The duplicated statement in the left-hand panel, together with the individual lines in the statement are displayed with a strike-through. select SAVE to display the confirm deletion message.
   

5. The Confirm deletion message is displayed. Select OK to confirm the deletion.
   

6. An Update complete message is displayed. Select OK to close the message and return to the previous window.