Managing Text Message Templates
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If the same text message content is regularly sent out, for example, notices for school trips, cancelled clubs, absence reminders, and so on, a template can be created to save time when creating messages.
Accessing Message Templates
Text message templates are located under SMS > Templates.
Select a template from the list to:
- Use — Create a new message using the selected template details.
- Edit — Edit the selected template.
- Delete — Delete the template.
- New Template — Create a new template. This option takes you to the Compose an SMS Template page.
Creating Text Message Templates
To create a new template, do the following:
- Go to SMS > Create Template.
Note that you can reach the same page by selecting New Template when viewing an existing template.
- Enter a Subject to help identify the template within IRIS ParentMail (limited to 200 characters) — note that this is just for identifying purposes in IRIS ParentMail and is not sent to recipients.
- Enter the message body.
Use the provided options to insert personalised fields placeholders — these are replaced with the recipient's information when the text is sent.
- When you are happy with the template, select Save.
Editing Text Message Templates
To edit an existing template, do the following:
- Go to SMS > Templates.
- Select the required template.
- Select Edit.
- Adjust the content as required, then select Save.
Deleting Text Message Templates
To delete an existing template, do the following:
- Go to SMS > Templates.
- Select the required template.
- Select Delete.
- Select Delete to confirm.