Deleting Email Attachments
Important Messaging Update
Our Messaging module has been removed as of the 12th December 2024 while we look into making improvements.
Messages your organisation sent or scheduled, along with any templates and drafts from the Messaging module have been moved to the relevant sections in the Email and SMS modules.
If an email has been sent with the wrong attachment, you cannot recall the email. If the recipient has already downloaded the attachment, it cannot be deleted. You must contact the user and request they delete or ignore the attachment.
You can only delete the attachment(s) from the archived email and IRIS ParentMail. Do the following:
- Go to Email > Sent.
- Select the email which has the attachment.
- Select Delete for the required attachment.