IRIS ParentMail App Upgrade Coming Soon - Parents and Carers Email Template

To accompany the new IRIS ParentMail, the app is also getting an upgraded experience.

A message will be displayed in the app to let parents and carers know when the upgraded version will be available.

To help communicate the changes, we have also created an email you can send to them from IRIS ParentMail.

App Upgrade Email Template to send to Parents and Carers

Subject: The IRIS ParentMail App is being Upgraded

Message:

Dear [Parent or Carer name],

We have exciting news, the app we use to send messages and other important information is getting a new design.

A message will be displayed in the current app to let you know when the new version will be available. When that time comes, you do not need to anything. The existing app is being automatically updated.

What's new in the app:

  • It has a new modern look and layout
  • Improvements to support accessibility needs
  • You can use all the features and complete the same tasks you do now

When the updated app version is released, you can still:

  • Log in using your existing details
  • Find help and support in the Help Centre
  • Contact our school office if you need further help and support

Kind regards

[Your organisation name]