Unallocating Posted Documents
A document will need un-allocating or un-reconciling before any changes can be made to them.
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Select Options > Document Enquiry from the main menu.
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Enter the details for the document you need to unallocate and select OK.
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Right-click on the grey box against the line you need to unallocate and select Show Allocation.
Allocated lines display P in the Status column. If Show Reconciliation is displayed, refer to Unreconciling Transactions .
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The Account Enquiry dialog displays the allocated documents. Right-click on the grey box against any of the transactions and select Undo Allocation.
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The line is unreconciled. Repeat for any other lines required on the document.
Refresh the document to check which lines are now unallocated.