Resolve Disputed Documents

When issues have been resolved for a disputed document or the document has been authorised, to include it in a payment run, the status must be updated.

1. Go to Masters, then select Accounts....

2. Select the required ledger.
3. Find and select the required account, then Details.
4. For any listed document, right-click on, then select Account Enquiry.
5. Find the required payment.
1. Next to the first column, right-click the grey box, then select Undispute Item.