Dealing with documents rejected by an approver

If a document has been rejected by an approver it remains in the Register period. Rejected documents must be cancelled.

If a document needs to be re-approved, you must re-enter it after the original document has been cancelled.

The following graphic displays a non-order invoice that has been rejected.

Cancelling a rejected document in the Register period

1. Select Documents, then select Register Documents from the menu.
   

2. The Move documents out of the Register window is displayed. Select Expand(+) to view the details of the applicable document. Check the User Field3 column to confirm the document has been rejected.

   If you are unable to see User Field 3 you can add it in by right-selecting on the column header row on the detail line. For more information, please see Customising Enquiry Displays.

   

3. Select the applicable document, then select CANCEL.
   

4. Confirm you want to cancel the document.

The document is now cancelled. If the document needs to be re-approved, it must be re-entered as a new document.