How do I reset a users password

Please note that you must be an Admin level user to reset a staff members password.

Please select:

- Admin on the main menu on the left-hand side

- This will take you to the tab User Administration

- Under the tab Users search for the user who requires a password reset

- On the far right of the user table, click on the pencil icon

- This will take you to the Edit User screen

- Click on Password Settings

Fill in the following required (*) boxes:

- Admin Password: Your own password

- New Password: This is the user's new password

- Repeat New Password: Repeat the user's new password

- At the bottom of the page Click Save