How to set up and map issue categories to other properties

Please follow the steps below to set up and map your categories to your properties.

Please note that you must be a MAT Admin to complete these steps.

Please Select:

- Multi-site - Issues - Setup

Our first step will be to add a new issue category (if the existing issue category does not already exist in the category tree at the bottom of the screen).

- Scroll to the bottom of the screen and within the green bubble right click on the first line

- Then select Create Category from the drop down box.

After selecting Create Category you will then be taken to the Create Central Issues Category page whereby you will be asked to enter a title for your brand new category.

- Once you are happy with the title please select Save.

To map a category to a property:

- Hover over the category within the list on Multi-site - Issues - Setup and right click.

- Within the drop down menu select Edit Category.

You will then be taken to the Manage Central Issues Category page.

Please scroll down until you find the tab "Mapping Setup"

- Tick the empty box on the row of the property you wish to map this category to and then select Copy at the top.

The property will now be shown within the 2nd tab Mapped Categories

- Select the property that you have mapped the specific category to and navigate to Business - Issues - Settings

- Select the tab Categories you will now see a MAT Monitored symbol beside the specific category.

Your school will now be able to log and assign issues to this category.