How to grant a user additional property access or move a user to a different property

Please see the steps below required to grant additional property access to your users or move a user from one property to another in your trust on Every.

Please note that you must have an access level of MAT Admin.

Please select:

- Multisite - MAT Admin - Central Users on the main menu on the left hand side

- Select the tab All Users

Find the user in the table below by using one of the magnifying glass icons beside a column heading. Once you have found the user in question:

- Click on the edit icon to the far right of their row.

You will now be taken to a new page where you can edit this users property access.

- Select the button on the bottom right of the page Add property.

A new screen will now pop up showing a list of properties that this user can be given access to or moved to.

- Tick the property required on the far right.

- Click Select Properties at the bottom right.

You will now be taken back to the original screen and your user will now have the additional properties listed.

If you wish to remove a property from the access list please simply click the x to the right of the property on their list.

Please note that if the user is being moved from one property to another ensure that they are not the owner of any items or are the default category owner for issues at their original property.