Mobile Apps Guide
You can download the apps for free by searching for 'Every Issues', 'Every Activities' or 'Every Assets' in the app store on your smart device. You can then log in using the same email and password you use for Every on a computer.
The app will remain logged in for 60 days before asking you to re-enter your login details.
The Every Issues, Activities and Assets mobile apps are compatible with:
Android Download | iOS Download
Every Issues App
The Every Issues mobile app works alongside the Issues section of our Business Management module, letting you review and update repairs and requests at your property from your smart device.
On the app you can add, edit, and close issues, as well as add documents or images. You can use the app anywhere with an internet connection, and the information will update on the Every system.
Settings for the Every Issues app
You can create a list of statuses that can be assigned to issues when you 'close' them on the Every Issues mobile app. This provides additional information about the end resolution of an issue.
These options can be found by going to Every in your computer browser and navigating to Business Management, Issues, and then Settings. From here go to the blue 'Mobile Application' tab where you can toggle 'Close Issue Reasons' on or off.
If enabled, you can edit the existing closing reasons or create new ones using the green 'Edit Closing Reasons' and 'Create Closing Reason' buttons.
Clicking 'Edit Closing Reasons' will reveal a pencil and red ‘X’ icon next to each closing reason. You can use the pencil to edit a reason or the red ‘X’ to delete a reason from the list. Please note that only reasons with no issues assigned to them can be deleted.
Clicking 'Create Closing Reason' will expand a menu where you can enter a 'Label' and 'Description' for a new closing reason.
You can then add this to the list above by clicking the green 'Save' button.
Every Activities App
The Every Activities mobile app works alongside the Activities section of our Business Management module, letting you monitor your scheduled maintenance tasks from your smart device.
On the app you can add, edit, and complete activities, as well as add documents or images. You can use the app anywhere with an internet connection, and the information will update on the Every system.
Every Assets App
The Every Assets mobile app can support you in logging all the assets you have within your property or trust. The app works alongside the Asset Management module on Every, enabling you to log assets from your smart device.
The app will let you log assets wherever you are, by using the camera on your smart device to scan the QR code on your Every asset tags.
Once you are done scanning, you need to click the 'Sync' button on the app the next time you are connected to the internet to send the newly logged data to your Asset Management module.
Access Ports
To work properly, the Every mobile apps will need to be able to access your property's network.
Often this can be blocked by proxy settings, which will need to be changed by your IT department to grant the apps the necessary access.
The addresses needed by our apps are:
api.every.education
api2.every.education
api3.every.education
api4.every.education
Our apps also correspond to the IP address '78.31.110.135'. This needs to be unblocked for the whole property LAN. The traffic will be in both directions.
The ports we require are 80 and 443.
How do I link an issue to an activity using the Every Activities app?
To link an issue to an activity in the Activities app you will need to download both apps and log into them using the same credentials you used to log into Every on your desktop or laptop.
If you are a Multisite user you will need to select your property.
Once you are in the correct property, you will be presented with a list of Activities that have been logged at the site.
Select the Activity by clicking the title of the activity or the green 'EDIT' button
On the next page tap the 'bulb' icon on the menu bar to take you to the Linked Issues page.
Please note, the menu bar will either be at the top or bottom of your page depending on your device.
Click the '+' icon within the menu bar, then choose to create a new issue or add an existing one.
Linking to a new issue
Make sure you are in the 'New' tab and fill in the relevant information.
'Title', 'Description' and 'Category' are mandatory. Then click 'Save'.
To link an existing Issue:
Make sure you are in the 'Existing' tab. Type into the search bar or scroll through the list to find the correct Issue. Click the blue 'link' icon. Click the back arrow to see that the issue is now linked.