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Microsoft Word uses field codes as a way of formatting text and adding place holders into templates. For example, if statements, fill-ins and dates. Word does not have the ability to check the spelling of text with Word fields when creating or editing templates
When editing AutoMail templates 'field codes' can be turned on to see all the text. If there is any misspelt words they will not be picked up by the Microsoft spell checker:
From the IRIS Main Menu, click AutoMail.
Click Templates.
Highlight an AutoMail Word template and click View.
Turn on the field codes.
For misspelt words to be underlined, turn on the automatic spell checking option in Microsoft Word.
For versions of MS Word 2007 or later:
Log into Microsoft Word.
Click Office (the circle in the top left hand corner).
Click the Word options.
Click Proofing.
In the 'when correcting spelling and grammar in word' section, select the 'check spelling as you type' option.
When you have generated a letter sometimes the spell checker does not check misspelt words. On some versions of word it has been noticed that the option 'do not check spelling or grammar' is selected when document is being merged in AutoMail.
If you are still experiencing problems with your spell checker after investigating the Field codes, Word option ' Turn on Microsoft Word spell checker' and 'Language settings', it is recommended that you seek further assistance from Microsoft Word or your technical support.
What Microsoft Word skills do I need to edit Automail templates?