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IRIS AutoMail and Fees uses the interface of Microsoft Word to generate correspondence. To create your own Bespoke AutoMail/Fees templates you will require knowledge of Microsoft Word to the level of complexity that your bespoke template requires.
The IRIS support team are not Microsoft Word experts and cannot provide support, advice or maintenance services with respect to Microsoft Word. However, we have provided some documentation to help you with some of the program features.
This topic provides advice for turning on field codes.
Displaying field codes allows you to see all the formatting in AutoMail and Fees templates.
Click the Microsoft Office button and click Word Options.
Click Advanced.
Under Show document content, select Show field codes instead of their values.