Getting Started

What is the IRIS Community?

The IRIS Community is a portal where you can create and monitor cases with our dedicated teams.

Why do I need access to the IRIS Community?

Having access to the IRIS Community lets our teams know you have been approved by your organisation to engage with us, so that we can help you as efficiently as possible.

How do I access the IRIS Community?

It is best practice for each organisation to have a Community Administrator who is responsible for creating and managing contacts and ensuring information is current. Once your account is set up, you receive a welcome email with your username and instructions on how to log in.

Logging into the IRIS Community for the first time?

The first time you log in, you are prompted to create a password. When you have set a password, your account for the IRIS Community is activated.

Forgotten password?

Use this link to update your password to the IRIS Community.