Manage cases

A case is created to:

  • raise a request for support

  • raise a request for general help

  • raise a request for

  • make suggestions or provide feedback

Cases are managed from the Cases page:

Create a case

Create a case for hardware

View or update existing cases

Add a case comment

Deal with cases requiring your attention

Close a case

Frequently Asked Questions for current and new users. Plus common queries and other issues.