Take on

PA/Admin Practice Admin

This topic is aimed at Practice Engine Administrators and anyone involved in the process of creating contacts and clients.

The Take On functionality within Practice Engine is designed to support and enhance the procedures that your Practice will now have in place in response to the Money Laundering Regulations 2007 (for the UK) which came into force in December 2007. It also helps ensure that before a client is created that all the required information has been gathered and reviewed.

Take On is where all new contacts and clients are created, following the Practice Engine™ rule that all clients are contacts but not all contacts are clients. The contact details consist of basic but essential information which includes the name, address and telephone number etc. If the contact is also a client, further details need to be added and linked to the contact details. These details are called engagement details. Engagement details include the client code (account number), the partner or manager controlling the account.

The creation of a contact and/or client takes place in these four areas: Request, Validation, Questionnaires and GateKeeping. Each of these areas is also a level of permission within Take On. The use of controlled access rights means that the process of requesting and creating new contacts/clients can be made available to all staff members at various levels of authorisation. For example, All Staff members can create a new request, but only Managers, Partners or Administrators can validate them.