Record failed payments
The Failed Payment functionality is used to record a contra transaction to a payment received from the client. This functionality can be found on the Action menu of an outstanding receipt.
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Complete the following information:
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Date - enter the date with which the transaction will be posted.
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Bank - Select the bank account that this failed payment relates to.
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Reason - Enter a reason for the failed payment.
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Amount - The amount field is read only.
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Once the information has been entered, Save to process the failed payment.