My ePay Window user status
A Portal user’s status (Bureau User, Employer User, Employee), is one of the following;
| Status | Description |
| Unregistered |
User (Bureau User, Employer User, Employee) not yet invited |
| Invited |
Invitation sent from Payroll, no action taken by user yet |
| Activating | User has received invitation and is going through registration |
| Activated | User has completed registration and is set up |
| Deactivated | User account has been Deactivated by Employer or Bureau |
| Declined | User has not given Consent, or withdrawn Consent |
| Locked | User has five failed login attempts, account locked for one hour. |
| Privacy Pending | User has not yet agreed to recently updated terms of use/Privacy |
| Unknown | Unable to establish status |