Reset an employee password

An employee can reset the password themselves, you can also do it on behalf of the employee.

1. Go to the My ePay Windowwebsite at https://www.myepaywindow.com/.

2. Enter your registered username and password and select Login.

3. Select the Employers menu.

4. Your available employers are displayed.

   Select + to expand the details of an employer.

    

5. Select Employees.

   
   
   

6. Select the required employee.

7. Select Reset/Unlock.

   

8. Select Reset Password.

   

9. The employee will receive an email with a unique link. They will need to pass the security questions.