Migrating existing My ePay Window users to IRIS Identity

This guide provides a clear, step-by-step walkthrough for logging into My ePay Window and activating your IRIS account. It covers everything from the initial login process to setting up Multi-Factor Authentication (MFA), accessing your dashboard, and logging out securely. When migrating from a legacy system, this guide ensures a smooth and secure experience while maintaining access to essential payroll applications.

Steps to migrate

1. Initial Login

• Go to My ePay Window Login Page.

• Enter your current username and select Next.

2. Redirect to Old Login Page

• You will be redirected to the old login page.

• Click Login again. Your credentials will be pre-filled.

3. Register Personal Email Address

• Enter a personal email address to ensure continued access even after leaving your company.

• Click Complete Registration.

4. Email Confirmation

• Look for an email from donotreply@mypaywindow.com.

• If not found, check your junk/spam folder.

• Click the link in the email to activate your IRIS account.

  

5. Activate IRIS Identity Account

• Click the activation link.

• Set your password and click Next.

  

6. Multi-Factor Authentication (MFA) Setup

• You’ll be prompted to set up MFA.

• This is optional unless mandated by your employer or bureau.

• Choose one of the available MFA options if required. 

• Click Continue.

  

7. Accessing the IRIS Identity Dashboard

• You will land on the IRIS Identity dashboard.

• Access other IRIS apps (e.g., Reach, Elements, Staffology Payroll) using the same credentials.

  

8. Return to My ePay Window

• Click My ePay Window.

• Choose to stay signed in.

• You’ll be redirected to your employer dashboard.

  

9. Logging Out

• Click Logout from the dashboard.

• You’ll be returned to the login page.