Connecting payroll products to My ePay Window

This guide explains how Bureau users can connect My ePay Window to source payroll products following the IRIS Identity migration.

Who is Affected

  • Not affected: 
    • Existing payroll departments already connected to a source payroll product.
  • Affected:  
    • New users signing up to My ePay Window.
    • Users migrating to a new payroll product (e.g., from Earnie to Staffology).

Steps to Connect - All Payroll Products

1.  Log In

  • Log in to My ePay Window as a Payroll Department User using your email and password.
  • Navigate to the Administration tab on the left-hand side.

2. Generate Credentials

  • Select the Generate Payroll Credentials button.
  • A pop-up will display with a Username and Password.
    • These credentials are valid for one-time use and expire after 60 minutes.
    • If not used within 60 minutes, you must regenerate them.
  • Each set of credentials is unique.

Additional Steps - Staffology Only

For more detailed information on connecting My ePay Window and Staffology please visit: Staffology Help 

  1. Copy the Username using the copy button.
  2. Go to Staffology > Connected Services > Employee Portal tab.
  3. Select My ePay Window.
  4. Paste the Username and Password.
  5. Select Connect.
  6. You’ll see a confirmation message indicating successful connection.

Important Notes

  • Credentials expire after one user or 60 minutes.

  • You can regenerate credentials multiple times.

  • This process is only required for:

    • New users.

    • User migrating from another payroll product.