Connection issues

Firewall / whitelist

These are caused when your PC doesn’t have a direct connection to the internet eg. connected via a proxy server or firewall.

To resolve the following URLs will need to be added to your proxy/firewall exceptions:

https://webapi.myepaywindow.com/ResourceServer.Api

https://webapi.myepaywindow.com/AuthorizationServer.Api

This may need to be completed on each computer publishing to My ePay Window