Applying Unmatched and Failed notices
This topic is for: Administrators Supervisors Bureau Operators
A pension notice can display as Unmatched or Failed instead of Applied. Both need action before the notice can update the employee record.
- Go to Pensions.
- Select the relevant pension scheme.
- Select Notifications.
- Find the relevant notice.
- Select Retry to automatically process the notice again. If this does not work, apply the changes manually, then select Mark as actioned to update the notice to Applied.
Notices that have applied without issues automatically have Applied displayed as the Status.