Upload a Joiners File

1. Log into your Aviva account on the Employer servicing zone homepage.

2. If you have more than one pension scheme with Aviva, select the scheme you want to upload the output file for.

3. In the File transfer section, select ‘Joiners’.

4. In the Upload your file section, find Please choose a CSV file to upload, select ‘Choose file’, and go to the location where your payroll created the Aviva output file. The output file from the payroll is in the format required by Aviva, so you shouldn’t need to map your file.

5. Select ‘Upload file’ button.

   When uploading the file to Aviva, errors may occur if you have inaccurate employee data.