Auto Update - Failed to download, couldn’t connect or 404 not found

The exact details of the message will vary depending on which payroll product and version you are trying to update.

These errors are caused when your PC doesn’t have a direct connection to the internet eg. connected via a proxy server or firewall.

To resolve the following URL will need to be added to your proxy/firewall exceptions:

https://earnie32update.iris.co.uk/updates/earnie32

Alternatively, you can bypass the auto update process by downloading and installing the update from our website:

IRIS Earnie	Exchequer Payroll	Farmplan Payroll
Download	Download	Download