Troubleshooting: Online submission

IRIS Keytime Payroll

• Error 429: ActiveX component can't create object

• Error 1046: Authentication Error

• Error 3001: Document has failed due to departmental specific logic in the body tag

• Error 4065: Invalid content found at element

• Error 4085: Value doesn’t have the correct format

• If you didn’t mark the Full Payment Submission as the final submission

• The government gateway is busy or not available

• HMRC and Government Gateway URLs (Firewall URLs)