Known issues

This page displays any current issues in IRIS Recruitment. We recommend that you bookmark this page. Here you can check if we are aware of an issue and find any available workarounds.

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If you are still encountering an issue that is not listed below, please contact the support team on our Customer Support Portal.

13th November 2026

Microsoft outage affecting email verification and sending emails using workflow

A Microsoft outage is affecting Multi-Factor Authentication (MFA) and Two-Factor Authentication (2FA) by email. Email verification cannot be used to sign in right now

If another MFA or 2FA method was set up earlier, use that method to sign in.

If email is the only method set up, we are actively monitoring the situation and looking at the options available.

If you haven’t set up MFA or 2FA, you can still sign in with your email and password.

To keep up to date with status of issue from Microsoft, visit their Status page.