Known issues

This page displays any current issues in IRIS Cascade. We recommend that you bookmark this page. Here you can check if we are aware of an issue and find any available workarounds.

If you encounter any issues, we recommend you clear cache and cookies. Learn how to clear your cache in Chrome or learn how to clear your cache in Edge.

If you are still encountering an issue that is not listed below, please contact the Service Desk on 0344 815 5555 or raise a ticket.

27 July 2026

Documents incorrectly deleted from unassociated screens during Data Destruction

Summary
We are aware of an issue affecting the Data Destruction feature, where deleting screens associated with an employee can cause documents to be incorrectly removed from screens that are not associated with that data destruction action.


Impact

Customers using Data Destruction to delete screens from employee records may find that documents attached to unrelated, unassociated screens have also been delete

Next steps

Our development team is actively working on a fix, targeted for release in September 2026. This page will be updated as progress is made.

4 February 2026

Actions buttons on some vertical screens

We are aware of some screens where the Action buttons along the bottom are not being aligned further up the screen after the data has loaded..

The areas in question are;

In HR any of the catalogues (Query and Groups catalogue etc)

In payroll, Application data > Pay Element > Groups > Add

The areas in question are still usable so we will be working towards correcting the issues in the coming releases.