Known issues

This page displays any current issues in IRIS Cascade. We recommend that you bookmark this page. Here you can check if we are aware of an issue and find any available workarounds.

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If you are still encountering an issue that is not listed below, please contact the Service Desk on 0344 815 5555 or raise a ticket.

8 April 2025

New starter wizard

We are currently working to fix several reported issues with the new starter wizard.

  • Behaviour of date fields

  • Sort Code from the Bank screen not being editable

  • Auto population of fields from a picker e.g. Position field from Job & Salary

  • System lists not in alphabetical order