Known issues

This page displays any current issues in IRIS Cascade. We recommend that you bookmark this page. Here you can check if we are aware of an issue and find any available workarounds.

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If you are still encountering an issue that is not listed below, please contact the Service Desk on 0344 815 5555 or raise a ticket.

10th April 2026

HMRC have made us aware of an issue regarding to the uprating of statutory payments.

Historically, all statutory payments will be uprated from previous tax year on the 1st Sunday in the new year, which was the 5th April for 2026/27.

On the 8th April, HMRC have advised that for the 2026/27 tax year, the uprated date should have actually been the 6th April for the following statutory payments:

  • SPP

  • SAP

  • ShPP

  • SNCP

  • SPBP

As part of the year end procedures when uprating statutory payments for 2026/27, Cascade will have used 5th April for these statutory payments as per initial guidance.

HMRC and the Department for Business & Trade recognise that this error has been identified after the start of the new tax year, and that payroll products for 2026/27 have already been released. They have determined that as the issue only impacts a small number of customers not resulting in any detriment, they will take a pragmatic approach and not pursue any unintentional errors where the alternative date of 5th April has been applied for uprating these statutory payments for 2026/27 tax year. Therefore, based upon this advice, no further changes regarding uprating statutory payments will be made to Cascade.

The statutory rate applied by Cascade can be manually amended in Input Variable Pay if required.

4 February 2026

Actions buttons on some vertical screens

We are aware of some screens where the Action buttons along the bottom are not being aligned further up the screen after the data has loaded..

The areas in question are;

In HR any of the catalogues (Query and Groups catalogue etc)

In payroll, Application data > Pay Element > Groups > Add

The areas in question are still usable so we will be working towards correcting the issues in the coming releases.