Known issues in the IRIS HR API

This topic lists any outstanding known issues, together with any workarounds available.

We are actively working to resolve these issues and will release fixes as soon as possible.

Description Dates Affected Status

A sync issue resulted in some records marked as ‘success’ during POST and PUT operations being discarded and not processed.

 

If you submitted any changes or added new records during this time and can’t view them in Cascade, please resubmit them.

 8 July to 11 July 2025 Resolved

Data Sync Issue Resolved

 
We recently experienced an issue with an internal service that prevented data from syncing between the IRIS HR API and IRIS Cascade.
 

If you posted data to the API between 12:00pm on 10/02/2025 and 10:40am on 11/02/2025, you will need to resubmit this data.

Data changes from IRIS Cascade will automatically re-sync to keep records up to date.

10 to 11 February 2025
Resolved

Data Sync Issue Resolved


An issue occurred with an internal service that prevented new data from syncing between IRIS Cascade and the API.

 30 to 31 January 2025 Resolved