Recording Sales Credit Notes

Some Of the nominals and ledgers used in this topic may be different to those in your chart of accounts.

This topic assumes that you are familiar with the completion of document input forms. If you need more detailed instructions (such as the selection of dates, periods, and accounts, etc.) please see Completing Document Input Forms.

Sales credit notes must be completed where a customer is being credited for a product or service previously sold. The form is similar to the sales invoice but has the reverse effect on applicable accounts.

  1. Select Documents, then select Document Input from the menu.
  2. The Document Input dialog is displayed. Select Drill (...) in Document type, then double-select to select SCRN - Sales Credit Notes from the Select a document type dialog.

  3. The Sales Credit document input form is then displayed in Input form. The Number defaults to the next number in the sequence for the selected document type.
  4. The Date defaults to the current date and the Period defaults to the current accounting periods and typically do not need to be amended (unless you are recording a retrospective sales credit). If the date needs to be changed, select the down arrow and select the required date from the calendar. If the period needs to be changed, select Drill (...) in Period, then double- select to select the required period from the Select a period dialog.
  5. Select OK to confirm your selections. The Sales Credit document input form is displayed populated with the details entered in the Document Input dialog.
  6. Complete the form in the same way as you would a sales invoice ensuring that the applicable nominal and account details are the same as the original invoice. There is no need to enter minus values.
  7. If the credit note relates to a prior invoice that was posted with a prepayment range, then Deferral Range can be populated to reduce the prepayment amount across the same range. Otherwise these columns can be left blank. For more information, please see Overview of Prepayments.
  8. Repeat the process for any additional line items, then press F5 to post the document or select POST.