IRIS Elements Proposal Manager sends emails relating to proposals on your behalf. By default, any client replies are automatically sent to the person responsible for the proposal. If a client chooses to reply to one of these emails, you can specify the reply email address to use. You can also choose a name for the email account, such as your practice name.
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On the cog icon on the top menu, select Settings.
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Select Proposal Manager configuration.
Specify a reply email address
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On the Advanced tab, select Client replies.
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In Reply email address, enter the email address to be used for replies, then select Save.
Specify an email account name
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On the Advanced tab, select Client replies.
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Enter the Email name, then select Save.