Buying an IRIS Elements product subscription

Go to IRIS Marketplace to upgrade, downgrade, or cancel your IRIS Elements product subscriptions.

You can use any of the following options:

Login to IRIS Marketplace (https://marketplace.iris.co.uk) using your IRIS Elements credentials.
From IRIS Elements, select the Settings (cog) icon then select Plan & billing.
During your free trial, select Upgrade from the banner above the main menu.

Upgrade or add an IRIS Elements application subscription

From the Applications section on the IRIS Marketplace home page, select Manage Apps.
Select the product title you want to upgrade then select Upgrade to Paid Edition.
If applicable, select the specific product option you want to purchase then select Continue.

Select Save Order at any time during the checkout process if you want to return and complete your purchase later.
Select your preferred payment method ( Credit Card or Bank Account) and enter the billing details for the payment.

Select Save to verify and save the payment details to use as the default payment method for future purchases and renewals, then select Continue.
Review the options, agree to the terms and conditions, then select Place Order.

An order receipt is shown. Select Go to MyApps to see a summary of your purchased and trialled products.

If you upgrade a subscription part way through a billing cycle you will be charged a pro-rated amount for the upgrade and the billing cycle resets on the upgrade checkout date. You get immediate access to the new edition features when you upgrade.

From the Applications section on the IRIS Marketplace home page, select Manage Apps.
Select the product title you want to upgrade.
From Manage, select Update to Paid Edition.
Choose the new subscription level then select Continue.

Select Save Order at any time during the checkout process if you want to amend your subscription later.

Select your preferred payment method - Credit Card or Bank Account - and enter the billing details for the payment.
Review the options then select Confirm Order.

If you change your subscription part way through a billing cycle, you will be charged a pro-rated amount for the change and the billing cycle resets on the checkout date. Any changes are reflected immediately. .

From the Applications section on the IRIS Marketplace home page, select Manage Apps.
Select the product title you want to upgrade.
From Manage, select Cancel Subscription.
Select Yes to confirm the cancellation. The subscription is cancelled and the product subscription removed.

When you cancel a product subscription, access to that product is immediately revoked. We don't offer refunds on paid subscriptions.