Get help and support

Log into the IRIS Service Community for the first time:

1. Select the logging into the community link in the Welcome to the IRIS Customer Service Community - IRIS! email.
2. Enter your Username we have provided in the email.
3. To set a password:
   1. To generate a password reset email, select Forgot Your Password?
   2. From the Your new IRIS Password email, select the link.
   3. Select Reset Password.
   4. Enter a new password and confirm it, then select Change Password.

Your account has then been activated and you are automatically logged into the IRIS Service Community.

For more help using the IRIS Service Community, visit our IRIS Service Community help centre.