Change chosen multi-factor authentication method
Customers making use of the
If, for any reason, you need to change your chosen method of multi-factor authentication (MFA), you do this in IRIS Identity.
- In IRIS Elements, go to
Your account then My profile.
- Select the Security tab.
- Select Configure Multifactor Authentication.
- Select Manage security methods.
- For the relevant, select Remove.
- For the new security method, select Set up.
- Choose the appropriate method to confirm your email address again.
- If you choose Okta Verify, you must first download the app onto your mobile device from the Apple Store or Google Play Store.
- If you want to use an authenticator app, such as, the Authy™ app, Google Authenticator™, or Microsoft™ Authenticator, choose Google Authenticator. You must first download your chosen app onto your mobile device from the Apple Store or Google Play Store.
- Enter the verification code received.
- Enter your IRIS Elements password.
- Follow the instructions on screen to complete setting up MFA.
Learn about multi-factor authentication (MFA) IRIS Elements
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