Keep your IRIS Elements account secure
At IRIS, your security is our priority.
We've put together some tips to help keep you secure:
- Do not engage with suspicious emails
- Check the full sender email address, not just the name.
- If you receive an email from an unfamiliar address, do not open any links or attachments, and do not reply.
- Delete the email immediately.
- Know what IRIS will never do
- We never ask you to confirm or disclose sensitive information by email, text messages, chat platforms, or social media.
- When in doubt, contact us
- If you suspect anything is suspicious, contact us directly through the official website or customer service. Never use contact details provided in the email.
- Set up multi-factor authentication (MFA)
- Adding MFA to your account adds an extra layer of security and helps to protect your data.