Keep your IRIS Elements account secure

At IRIS, your security is our priority.

We've put together some tips to help keep you secure:

  1. Do not engage with suspicious emails
    • Check the full sender email address, not just the name.
    • If you receive an email from an unfamiliar address, do not open any links or attachments, and do not reply.
    • Delete the email immediately.
  2. Know what IRIS will never do
    • We never ask you to confirm or disclose sensitive information by email, text messages, chat platforms, or social media.
  3. When in doubt, contact us
    • If you suspect anything is suspicious, contact us directly through the official website or customer service. Never use contact details provided in the email.
  4. Set up multi-factor authentication (MFA)
    • Adding MFA to your account adds an extra layer of security and helps to protect your data.