Keep your IRIS Elements account secure

At IRIS, your security is our priority.

We've put together some tips to help keep you secure:

1. Do not engage with suspicious emails

   • Check the full sender email address, not just the name.

   • If you receive an email from an unfamiliar address, do not open any links or attachments, and do not reply.

   • Delete the email immediately.

2. Know what IRIS will never do

   • We will never ask you to confirm or disclose sensitive information by email, text messages or chat platforms, or social media.

3. When in doubt, contact us

   • If you suspect anything is suspicious, contact us directly through the official website or customer service. Never use contact details provided in the email.

4. Set up multi-factor authentication (MFA)

   • Adding MFA to your account adds an extra layer of security and helps to protect your data.