Create and manage KYC assessment templates

We provide a set of default templates for use with different client types. You can't edit or delete these default templates, but you can create, edit or delete your own.

  1. From the cog icon on the top menu, select Settings, then AML configuration.

  2. On the Templates tab, select View existing KYC templates.

  3. Select New template or select the name of your own existing template to edit it. Delete any of your own templates using the bin icon.

  4. Enter the Template name, then select the Client type this template should be used for.

  5. You can create the template from scratch or select a Base template from the list. The templates available depend on the client type selected.

  6. Complete the template as described in the following sections then select Save template. Your template is shown at the bottom of the template list.

Remove the existing name and enter your own.

Select the drag handles to reposition the question. You can move questions to a different section as well.

You can delete any question. You won't be prompted to confirm so make sure you are deleting the correct question.

The question will only be deleted from this KYC assessment.

Add the end of the required section, select New question. Enter the question then select the Answer type from the list.

If Multiple choice is selected, you'll need to enter the values that can be chosen. Select Add option if you need to add more. You can also choose to Add optional comment field at the bottom of the question.

If Date is selected, you can also choose to Add optional comment field at the bottom of the question.

Check that everything has been entered as required then select Save question - you can't edit a question once saved.

At the bottom of the template, select New section.

Enter a Section name then drag and drop any existing questions or select New question to add a new one.