Create a suspicious activity report

If you have knowledge or suspicions of money laundering or terrorist financing (MLTF), this must be reported to the Money Laundering Reporting Officer (MLRO) immediately. Once you've created a Suspicious Activity Report (SAR), the MLRO is automatically notified. 

It's an offence for someone who knows or suspects that MLTF has taken place not to report their concerns to their MLRO.

  1. On the menu bar, select Clients.
  2. Select the client you want to create a SAR for.
  3. Select Action then select New Suspicious Activity.
  4. In the Title box, enter a reason for the suspicion.
  5. In the Description box, enter details of the suspicions of money laundering or terrorist financing. Be as specific and clear as you can.
  6. Optionally, in the Documents panel, select the icon to upload documentation or evidence to support your suspicions. (If you select the wrong file, select the bin icon to remove.)

Files must be 50MB or less. PDF, JPEG, or PNG are supported, any other file types are not accepted. 

  1. Select Submit. The MLRO will receive a notification and can take the appropriate action.